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| Frequently Asked Questions: Booking Confirmation | |
| Q A |
Can I make a booking without a credit card? Unfortunately - no. A valid credit card is a compulsory part of the reservation process. Hotels require us either to take payment from the traveller at the time of booking or to provide the credit card details to secure the booking. |
| Q A |
How do I know my reservation is confirmed? An email confirmation with a unique booking number will be sent on the email address provided during the reservation process. |
| Q A |
Can I make a reservation by phone? Yes, if you have a valid credit card and would like to make a booking by phone, please dial UK: +44 - 207 592 3055 |
| Q A |
Can I book a hotel for day use? Yes through our call centre, please call our 24 hours number +44 207 592 3055 or email :hotels@bhrconline.com |
| Q A |
Why is full payment taken at the time of booking? Full payment is taken to guarantee the price you pay and to ensure the room is kept for you in the event of late arrival. |
| Q A |
I have still not received my booking confirmation. What do I have to do? Please check your inbox for an e-mail confirmation, otherwise contact us on +44 207 592 3055 or email hotels@bhrconline.com |
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